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Pillar Of The Community
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you are assuming the 2026 edition will still come out and at the old time of year |
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Valued Member
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Bedrock Of The Community
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Valued Member
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That's useful; thank you. Looks like I might get six months out of it before the 2026 is due.
A shame that Amos doesn't communicate with their customers who have placed orders to explain the delay. I expected more. |
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Pillar Of The Community
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Pillar Of The Community
United States
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Sure they said they had a problem with their printer. I think everyone can read between the lines that Amos can't pay its bills - it is a major embarrassment and costing them hundreds of thousands of dollars in revenue. If they could have fixed it they would have. I wonder what this means for the future of the catalog and numbering system almost every US collector uses. Is Amos going bankrupt? I assume so - who will buy the assets (and the numbering system) when it is sold? . ..and if it isn't this bad, Amos should say so. |
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The reason regarding paper availability is fairly new and did not come from Amos Media. Their openness is lacking and it is a private company. |
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Al |
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Regardless of the perceived vs. actual reasons for the delay, Amos Media's communication is once again woefully subpar. Sadly this is nothing new. It has been going on for many many years now.
For whatever reason, whoever is in charge of Amos's marketing and communications efforts is either incompetent or Amos Media's corporate culture simply doesn't give a damn when it comes to their customers.
A blog post somewhere does NOT constitute communication with paid customers. It simply does not, and anyone in a position of responsibility who thinks that the two are comparable should be terminated. I was responsible for customer support and communications for a self-supporting University entity that existed solely upon the direct revenue from its paying customers (i.e., zero University or state funding) for several decades, and such a miserable attempt at communication would have (and SHOULD HAVE!) gotten me fired.
This same thing happened when Amos Media first abandoned its iPad app to switch to an online model. Purchasers of existing content were NEVER contacted; the app just stopped working. No attempt was made to make buyers whole. Same thing happened AGAIN when Amos moved from perpetual to subscription pricing.
Then it all happened AGAIN, when Amos phased out printed issues of their magazines: if you were an EXISTING paid subscriber and didn't proactively contact them you didn't get anything. They didn't automatically extend subscriptions unless you complained.
In none of the cases above did Amos Media directly contact paid customers by email or postal mail (I think in the vary last Linn's contraction, they emailed SOME customers). For the vast majority of customers, you had to have "discovered" the changes on their blog or some random third-party stamp forum somewhere.
Utterly unacceptable. Across the board.
What a competent company would have done, especially in the case of the U.S. Specialized Catalogues, since stamp dealers have clients depending on these books and likely would have taken preorders, would be to immediately mass-email and/or mass mail affected customers explaining the situation. Whether to offer compensation/extension is up for debate, but at the very least you COMMUNICATE TO YOUR CUSTOMERS... otherwise you clearly don't give a sh1t.
Complete incompetence. |
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Bedrock Of The Community
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I just noticed that Thrift Books has given an expected by date, but Amos's website still says no estimated receive date. Dan is so right about this. What a mess. |
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Pillar Of The Community
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I was told on Fri that someone had been given a ship date that was soon (I've already forgotten exactly when), but I aws afraid to post that info because it wasn't first-hand info and there is clearly a lot of confusion out there. I do know printing of the monthly has resumed. |
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New Member
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Pillar Of The Community
United States
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I would not be surprised if Amos totally skips the 2025 edition since they are already 4 months past its annual October publication date. Why print a limited run (very expensive) of 2025 catalogues over the next few months when they should already be working on the 2026 October publication? Vendors could wind up with 2025 inventory they can't sell because the 2026 edition is due out soon. Take the hit and move on; try not to trip over your own feet again.
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Bedrock Of The Community
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